- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Eni Gas e Luce – €3,000,000 Fine (Italy, 2019)
Privacy enforcement record
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Eni Gas e Luce was fined EUR 3 million for unlawfully processing personal data during advertising and contract activations. Many people complained about being signed up for contracts without their consent. This case highlights the need for companies to get clear permission before using personal data.
What happened
Eni Gas e Luce processed personal data unlawfully in their advertising and contract activation practices.
Who was affected
Customers who were signed up for contracts without their knowledge or consent.
What the authority found
The authority ruled that Eni Gas e Luce violated GDPR by not obtaining proper consent for processing personal data.
Why this matters
This case sets a precedent that companies must obtain clear consent before using personal data for marketing. Businesses should review their practices to ensure they comply with data protection laws.
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The Italian supervisory authority imposed two fines totalling EUR 11,5 million on Eni Gas and Luce (Egl) for unlawful processing of personal data in the context of advertising activities and activation of unsolicited contracts. The second fine of EUR 3 million concerns infringements resulting from the conclusion of unsolicited contracts for the supply of electricity and gas under 'market economy' conditions. Many persons complained to the Authority that they only learned of the conclusion of a new contract after receiving the letter of termination of the contract with the previous supplier or the first Egl invoices. In some cases, the complaints reported false information in the contracts and forged signatures.
Related Enforcement Actions (0)
No other enforcement actions found for Eni Gas e Luce in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
11 December 2019
Authority
Garante per la protezione dei dati personali
Fine Amount
€3,000,000
Enforcement Tracker ID
ETid-187
About this data
Cite as: Cookie Fines. Eni Gas e Luce - Italy (2019). Retrieved from cookiefines.eu
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