- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
TELEFONICA MOVILES ESPAÑA, S.A.U. – €40,000 Fine (Spain, 2020)
Privacy enforcement record
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TELEFONICA MOVILES ESPAÑA was fined because a sales representative failed to verify the identity of a person who ordered multiple phone lines in someone else's name. This is crucial as it highlights the need for companies to protect customer information and prevent identity theft.
What happened
A sales representative did not properly check the identity of a claimant who ordered four phone lines.
Who was affected
The actual data subject whose identity was misused to order phone lines.
What the authority found
The authority found that TELEFONICA MOVILES ESPAÑA violated GDPR by not verifying the identity of the claimant.
Why this matters
This ruling serves as a warning to companies about the importance of identity verification. Businesses should implement strict identity checks to protect customer data.
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Linked-source text retrieved.
Automated check recorded — 12 March 2026.
Processing notes: articles corrected, national law identified.
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A sales representative failed to carefully check the identity of a claimant so that he could appear in the name of the data subject and order a telephone connection for four telephone lines in his name.
Related Enforcement Actions (0)
No other enforcement actions found for TELEFONICA MOVILES ESPAÑA, S.A.U. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
9 June 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€40,000
About this data
Cite as: Cookie Fines. TELEFONICA MOVILES ESPAÑA, S.A.U. - Spain (2020). Retrieved from cookiefines.eu
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