Telekom Romania Communications SA – €3,000 Fine (Romania, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Telekom Romania was fined €3,000 for not ensuring the accuracy of personal data during phone contract sign-ups. This led to contracts being signed on behalf of the wrong people. It's a reminder for businesses to double-check data accuracy to avoid similar issues.
What happened
Telekom Romania failed to ensure the accuracy of personal data when signing contracts over the phone.
Who was affected
Individuals whose personal data was inaccurately used to sign contracts by phone.
What the authority found
The Romanian data authority found Telekom Romania did not take enough steps to keep personal data accurate, violating GDPR's security requirements.
Why this matters
This case highlights the importance of data accuracy in customer interactions, especially over the phone. Businesses should implement strong measures to verify personal data to prevent unauthorized contract signings.
GDPR Articles Cited
The company had not taken sufficient technical and organizational measures to ensure the accuracy of personal data transmitted by telephone for the conclusion of contracts. This led to contracts being concluded by telephone on behalf of other data subjects
Related Enforcement Actions (2)
Other enforcement actions involving Telekom Romania Communications SA in RO
Fine
€3K
Details
Fine Date
23 April 2020
Authority
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
Fine Amount
€3,000
Enforcement Tracker ID
ETid-301
About this data
Cite as: Cookie Fines. Telekom Romania Communications SA - Romania (2020). Retrieved from cookiefines.eu
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