Locatefamily.com – €525,000 Fine (Netherlands, 2020)

€525,000Autoriteit Persoonsgegevens20 December 2020Netherlands
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Locatefamily.com was fined for not having a representative in the EU and failing to remove personal information from its website. This matters because it shows that even companies based outside the EU must follow privacy laws if they operate in Europe.

What happened

Locatefamily.com did not appoint an EU representative and failed to respond to requests for data removal.

Who was affected

Individuals whose personal information appeared on Locatefamily.com without their consent.

What the authority found

The Dutch data protection authority found that Locatefamily.com violated GDPR by not having an EU representative and not addressing complaints about personal data.

Why this matters

This case sets a precedent that companies outside the EU must comply with GDPR if they offer services to EU citizens. It highlights the importance of having proper representation for privacy issues.

GDPR Articles Cited

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Art. 27(GDPR)

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Source verified 10 March 2026
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Full Legal Summary
Detailed

The Dutch DPA (AP) has imposed a fine of EUR 525,000 on Locatefamily.com. Locatefamily.com is a platform where people can search for the contact information of family members they have lost contact with or other people they would like to get in touch with. The data subjects complained that their contact information (name, address, phone number) was published on the website without their knowledge. The data subjects were not able to request the deletion of their data published on the site easily, because Locatefamily.com did not have any representation in the European Union. Organizations offering goods or services in the EU must have a representative to whom EU citizens can turn to obtain information or exercise their data protection rights. Accordingly, the Dutch data protection authority found a breach of Art. 27 GDPR.

Related Enforcement Actions (0)

No other enforcement actions found for Locatefamily.com in NL

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

20 December 2020

Authority

Autoriteit Persoonsgegevens

Fine Amount

€525,000

Enforcement Tracker ID

ETid-678

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Locatefamily.com - Netherlands (2020). Retrieved from cookiefines.eu

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