TNT EXPRESS WORLDWIDE SPAIN, S.L. – €10,000 Fine (Spain, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
TNT Express Worldwide Spain sent an invoice using incorrect personal data, which caused confusion for the customer. This is important because it shows that businesses must use accurate information to avoid problems for their clients.
What happened
TNT Express sent an invoice that included the customer's personal email but was addressed to their workplace.
Who was affected
The customer whose personal data was incorrectly used in the invoice.
What the authority found
The Spanish data protection authority ruled that TNT Express violated privacy rules by not ensuring the accuracy of the personal data they processed.
Why this matters
This ruling emphasizes the need for companies to verify the accuracy of personal data they handle. Businesses should implement better data management practices to prevent similar issues.
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The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on TNT EXPRESS WORLDWIDE SPAIN, S.L.. The data subject had placed a private order with the controller and had entered the address of his workplace as the delivery address. The delivery was correctly delivered, but the invoice was issued to the company where the data subject was employed and not to the data subject. Both the invoice and the delivery bill contained various personal data of the data subject. These were disclosed to his employer as a result of the incident.
Related Enforcement Actions (1)
Other enforcement actions involving TNT EXPRESS WORLDWIDE SPAIN, S.L. in ES
Details
Fine Date
22 June 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€10,000
About this data
Cite as: Cookie Fines. TNT EXPRESS WORLDWIDE SPAIN, S.L. - Spain (2021). Retrieved from cookiefines.eu
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