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TNT EXPRESS WORLDWIDE SPAIN, S.L. – €10,000 Fine (Spain, 2021)

€10,000Agencia Española de Protección de Datos22 June 2021Spain
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Fine

Privacy enforcement record

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TNT EXPRESS WORLDWIDE SPAIN, S.L. was fined for sending an invoice to a customer's workplace instead of their home address. This mistake revealed the customer's personal information to their employer. This incident serves as a reminder for companies to handle personal data carefully to protect customer privacy.

What happened

The company issued an invoice with personal data to the customer's employer instead of the customer.

Who was affected

The affected person was a customer whose personal information was disclosed to their employer.

What the authority found

The Spanish data protection authority imposed a fine for failing to protect the customer's personal data.

Why this matters

This case underscores the importance of ensuring that personal data is only shared with the intended recipients. Companies should review their processes to prevent similar mistakes.

Recorded legal citations
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Art. 5(1)(d) GDPR
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Art. 5(1) d) GDPR

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Full Legal Summary
Detailed

The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on TNT EXPRESS WORLDWIDE SPAIN, S.L.. The data subject had placed a private order with the controller and had entered the address of his workplace as the delivery address. The delivery was correctly delivered, but the invoice was issued to the company where the data subject was employed and not to the data subject. Both the invoice and the delivery bill contained various personal data of the data subject. These were disclosed to his employer as a result of the incident.

Details

Fine Date

22 June 2021

Authority

Agencia Española de Protección de Datos

Fine Amount

€10,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. TNT EXPRESS WORLDWIDE SPAIN, S.L. - Spain (2021). Retrieved from cookiefines.eu

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