SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L. – €24,000 Fine (Spain, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L. was fined EUR 24,000 for billing a customer without a valid contract. An internal error led to the company incorrectly believing the customer had consented to the service. This case shows that businesses must ensure they have proper agreements in place before charging customers.
What happened
SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L. billed a customer for services without having a valid contract.
Who was affected
A customer who received bills for services they did not agree to from the company.
What the authority found
The authority found that the company lacked a legal basis for processing the customer's data, violating GDPR's requirements.
Why this matters
This ruling underscores the necessity for companies to have clear contracts and consent processes. Businesses should verify their contract management systems to prevent similar issues.
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Automated check recorded — 13 March 2026.
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The Spanish DPA has imposed a fine on SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L.. A customer had filed a complaint with the DPA due to the fact that the controller carried out a change of their electricity and gas supply company without obtaining their consent beforehand. The original fine of EUR 30,000 was reduced to EUR 24,000 due to voluntary payment.
Related Enforcement Actions (3)
Other enforcement actions involving SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L. in ES
Fine
€24K
Details
Fine Date
29 December 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€24,000
Enforcement Tracker ID
ETid-1561
About this data
Cite as: Cookie Fines. SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L. - Spain (2022). Retrieved from cookiefines.eu
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