Miraclia (telecommunications company) – €7,500 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A Spanish telecom company was fined for recording phone conversations without proper consent. This matters because it shows how important it is to get clear consent before recording calls. Businesses using call recording must ensure they have permission from all parties involved.
What happened
Miraclia recorded phone conversations using an app without obtaining proper consent from users.
Who was affected
Individuals whose phone conversations were recorded by the company's app without their informed consent.
What the authority found
The Spanish authority ruled that Miraclia violated GDPR by not obtaining valid consent before recording phone conversations.
Why this matters
This case emphasizes the necessity for companies to obtain clear and informed consent before recording calls. It serves as a reminder to review consent practices to ensure compliance with privacy laws.
GDPR Articles Cited
The recording of telephone jokes via an app constitutes processing of personal data in accordance with the applicable data protection law, as the voices of individuals may constitute personal data if they are associated with other information, such as the telephone number. The consent of the users at the end of the conversation was not sufficient in this case.
Related Enforcement Actions (0)
No other enforcement actions found for Miraclia (telecommunications company) in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
23 June 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€7,500
Enforcement Tracker ID
ETid-307
About this data
Cite as: Cookie Fines. Miraclia (telecommunications company) - Spain (2020). Retrieved from cookiefines.eu
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