XFERA MÓVILES, S.A. – €200,000 Fine (Spain, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
XFERA MÓVILES, S.A. was fined for not properly verifying the identity of customers, which allowed fraudsters to steal SIM cards. This is important because it shows how companies must take steps to protect customer information and prevent identity theft. Small businesses should implement strong identity verification processes to avoid similar issues.
What happened
XFERA MÓVILES, S.A. failed to verify the identity of individuals requesting SIM cards, leading to fraudulent contracts.
Who was affected
Two customers of XFERA MÓVILES, S.A. whose identities were impersonated by fraudsters.
What the authority found
The authority determined that XFERA did not meet the GDPR requirement for ensuring the security of personal data by failing to verify identities.
Why this matters
This ruling highlights the need for companies to have robust identity verification measures in place. It serves as a warning to small businesses to prioritize customer data security to prevent fraud.
GDPR Articles Cited
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The Spanish DPA has fined XFERA MÓVILES, S.A. EUR 200,000. Two Xfera customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters had pretended to be the data subjects when contacting Xfera and had demanded a copy of their SIM cards. As a result, they were able to conclude contracts at the expense of the data subjects and carry out various transfers. According to the DPA, Xfera had not properly verified the identity of the fraudsters before issuing the SIM cards and ensured that the inquirers were really the SIM card holders.
Related Enforcement Actions (2)
Other enforcement actions involving XFERA MÓVILES, S.A. in ES
Fine
€200K
Details
Fine Date
1 February 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
Enforcement Tracker ID
ETid-1058
About this data
Cite as: Cookie Fines. XFERA MÓVILES, S.A. - Spain (2022). Retrieved from cookiefines.eu
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