- Enforcing jurisdiction
- France · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
American Express Carte France – €1,500,000 Fine (France, 2025)
American Express Carte France was fined for not following data minimization principles when recording phone calls. The French data protection authority found that the company did not limit data collection to what was necessary. This case underscores the importance of data minimization in business practices.
What happened
The French authority imposed a fine on American Express Carte France for failing to adhere to data minimization principles.
Who was affected
Customers whose calls were recorded without proper data minimization practices.
What the authority found
The authority decided that American Express Carte France violated GDPR by not minimizing the data collected during phone calls.
Why this matters
This ruling highlights the need for companies to limit data collection to what is strictly necessary. Businesses should review their data handling practices to ensure compliance with GDPR.
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The investigation primarily focused on data minimization and recording of telephone calls, with only a tangential mention of cookie placement.
Related Enforcement Actions (0)
No other enforcement actions found for American Express Carte France in FR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
27 November 2025
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€1,500,000
About this data
Cite as: Cookie Fines. American Express Carte France - France (2025). Retrieved from cookiefines.eu
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