- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
VODAFONE ONO, S.A.U. – €48,000 Fine (Spain, 2019)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Vodafone Ono allowed customers to see personal data of other customers in their online account area. This mistake put people's privacy at risk and led to a fine of €48,000. Companies must ensure that personal data is protected to avoid similar issues.
What happened
Vodafone Ono failed to prevent customers from accessing other customers' personal data in their online accounts.
Who was affected
Customers whose personal data was accessible to others in the online customer area.
What the authority found
The Spanish data protection authority found that Vodafone Ono did not adequately protect personal data, violating GDPR's security requirements.
Why this matters
This case highlights the importance of strong data security measures for companies. Businesses should regularly review their systems to prevent unauthorized access to personal information.
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Customers could access personal data of other customers in the customer area. The initial fine of EUR 60.000 was reduced to EUR 48.000.
Related Enforcement Actions (0)
No other enforcement actions found for VODAFONE ONO, S.A.U. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
1 January 2019
Authority
Agencia Española de Protección de Datos
Fine Amount
€48,000
Enforcement Tracker ID
ETid-132
About this data
Cite as: Cookie Fines. VODAFONE ONO, S.A.U. - Spain (2019). Retrieved from cookiefines.eu
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