- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €60,000 Fine (Spain, 2020)
Privacy enforcement record
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Vodafone España was fined for processing a person's data without their consent when they received an email for a phone line they never requested. This case highlights the importance of obtaining consent before using personal information.
What happened
Vodafone España processed a person's personal data without consent by sending an email about a phone line they never requested.
Who was affected
A customer who received unsolicited communication from Vodafone España regarding a phone line they did not order.
What the authority found
The Spanish data protection authority found that Vodafone España violated GDPR by failing to show valid consent for processing the customer's personal data.
Why this matters
This ruling underscores the necessity for companies to have clear consent mechanisms in place before processing personal data. Businesses should audit their data collection practices to ensure compliance.
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The fine was preceded by a complaint from the data subject, who argued that he had received an e-mail from Vodafone España, which contained the billing of a telephone line that the data subject had never requested, which led to his personal data being processed without his consent. As a result, the data subject's personal data were incorporated into the information systems of Vodafone España without Vodafone being able to show that the data subject had consented to the collection and subsequent processing of his personal data. The fine of 100,000 EUR was reduced to 60,000 EUR due to a voluntary payment.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€60K
Details
Fine Date
3 February 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€60,000
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2020). Retrieved from cookiefines.eu
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