- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €40,000 Fine (Spain, 2020)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Vodafone España sent a text message to a person's phone confirming a contract that they never signed. This happened because Vodafone processed personal data without the person's consent. This case highlights the importance of getting permission before using someone's information.
What happened
Vodafone España sent an SMS to a mobile number confirming a telephone contract for a person who was not a customer.
Who was affected
The person whose mobile number was used without their consent.
What the authority found
The Spanish data protection authority ruled that Vodafone processed personal data without valid consent or legitimate interests.
Why this matters
This ruling shows that companies must ensure they have permission before using personal data. Small businesses should review their practices to avoid similar issues.
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According to the AEPD, the company sent an SMS to an clients mobile number confirming that a telephone contract with that number had been signed even though the client was not a Vodafone client, resulting in the processing of personal data without the data subjects consent or other legitimate interests of the company.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€40K
Details
Fine Date
3 March 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€40,000
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2020). Retrieved from cookiefines.eu
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