- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
VODAFONE ESPAÑA, S.A.U. – €56,000 Fine (Spain, 2022)
Privacy enforcement record
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VODAFONE ESPAÑA, S.A.U. was fined EUR 56,000 for registering two telephone connections in a person's name without their consent. The contracts were actually signed by fraudsters using the person's information, and the company failed to verify the legitimacy of the contracts. This case shows the need for companies to verify customer identities before processing their data.
What happened
VODAFONE ESPAÑA, S.A.U. registered two phone connections in a person's name without their consent, due to fraudulent activity.
Who was affected
The person whose name was used fraudulently to register the telephone connections.
What the authority found
The Spanish DPA found that VODAFONE ESPAÑA, S.A.U. did not have a valid legal basis for processing the person's personal data.
Why this matters
This case highlights the importance of verifying customer identities to prevent fraud and protect personal data. Companies should implement stronger verification processes to avoid similar issues.
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Source checks
Linked-source text retrieved.
Automated check recorded — 12 March 2026.
Processing notes: national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The Spanish DPA (AEPD) imposed a fine on VODAFONE ESPAÑA, S.A.U. due to insufficient legal basis for data processing. The data subject states that two telephone connections were registered in his/her name. However, the data subject had never signed contracts with the company for any of these connections. In fact, the contracts in question were concluded by fraudsters using the personal data of the data subject. Nevertheless, the personal data were entered into the company's information systems without verifying whether the contracts had been lawfully and actually concluded by the data subject, whether he/she had given his/her consent to the collection and subsequent processing of his/her personal data. The original fine of EUR 70,000 was reduced to EUR 56,000 due to immediate payment.
Related Enforcement Actions (5)
Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES
Fine
€56K
Details
Fine Date
18 January 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€56,000
Enforcement Tracker ID
ETid-997
About this data
Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2022). Retrieved from cookiefines.eu
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