- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €56,000 Fine (Spain, 2023)
Privacy enforcement record
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Vodafone España was fined EUR 56,000 for giving a duplicate SIM card to an unauthorized person, which allowed fraudsters to access a user's bank account. This case is significant as it shows the importance of verifying identities before sharing personal information.
What happened
Vodafone España, S.A.U. was fined for failing to verify the identity of a third party before issuing a duplicate SIM card.
Who was affected
The affected person was a customer of Vodafone España whose bank account was accessed fraudulently.
What the authority found
The Spanish Data Protection Authority found that Vodafone failed to obtain consent from the user before sharing their data, violating GDPR requirements.
Why this matters
This case highlights the necessity for companies to implement strict identity verification processes to protect user data and prevent fraud.
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Automated check recorded — 12 March 2026.
Processing notes: national law identified.
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The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions. The original fine of EUR 70,000 was reduced to EUR 56,000 due to voluntary payment.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€56K
Details
Fine Date
16 January 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€56,000
Enforcement Tracker ID
ETid-1572
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2023). Retrieved from cookiefines.eu
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