Digi Spain Telecom, S.L.U. – €70,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Digi Spain Telecom was fined €70,000 for giving a duplicate SIM card to a fraudster without checking their identity. This is important because it shows how companies must verify identities before sharing sensitive information. The failure to do so allowed the fraudster to access a customer's bank account.
What happened
Digi Spain Telecom provided a duplicate SIM card to an unauthorized third party without verifying their identity.
Who was affected
A customer whose SIM card was fraudulently duplicated, leading to unauthorized access to their bank account.
What the authority found
The Spanish DPA ruled that Digi Spain Telecom did not obtain proper consent or verify the identity of the third party before sharing sensitive information.
Why this matters
This ruling highlights the need for companies to have strict identity verification processes in place. It serves as a reminder that failing to protect customer data can result in significant financial penalties.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 70,000 on Digi Spain Telecom, S.L.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (2)
Other enforcement actions involving Digi Spain Telecom, S.L.U. in ES
Fine
€70K
Details
Fine Date
14 June 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
About this data
Cite as: Cookie Fines. Digi Spain Telecom, S.L.U. - Spain (2023). Retrieved from cookiefines.eu
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