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VODAFONE ESPAÑA, S.A.U. – €100,000 Fine (Spain, 2024)

€100,000Agencia Española de Protección de Datos13 February 2024Spain
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Fine

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VODAFONE ESPAÑA was fined EUR 100,000 by the Spanish DPA for not having a valid legal basis to process a user's data. This case highlights the need for companies to verify the legality of data processing activities. Businesses should ensure they have proper checks in place to prevent unauthorized data processing.

What happened

VODAFONE ESPAÑA was fined for insufficient legal basis for processing a user's data without their consent.

Who was affected

A user whose mobile line was fraudulently ported without their consent was affected.

What the authority found

The DPA determined that VODAFONE ESPAÑA failed to verify the legitimacy of contracts related to the user's data processing.

Why this matters

This ruling serves as a warning to companies about the importance of verifying user consent and the legality of data processing. Businesses should strengthen their verification processes to avoid similar issues.

Recorded legal citations
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Art. 6(1) GDPR
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Art. 6(1) GDPR

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Automated check recorded — 10 March 2026.

Processing notes: national law identified.

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Full Legal Summary
Detailed

The Spanish DPA imposed a fine of EUR 100,000 on VODAFONE ESPAÑA, S.A.U. for insufficient legal basis for data processing. The data subject had filed a complaint against the controller due to the fact that fraudulent third parties had requested the portability of their mobile line without their consent and had concluded a contract for the purchase of a cell phone in their name. The controller failed to adequately verify whether the contracts were lawful and had actually been concluded by the data subject.

Details

Fine Date

13 February 2024

Authority

Agencia Española de Protección de Datos

Fine Amount

€100,000

Enforcement Tracker ID

ETid-2272

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2024). Retrieved from cookiefines.eu

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