- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
VODAFONE ESPAÑA, S.A.U. – €112,000 Fine (Spain, 2024)
Privacy enforcement record
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VODAFONE ESPAÑA was fined for sending a telephone bill to a person under the wrong name. The Spanish data protection authority found that this mistake violated data protection rules. This case shows that companies need to handle personal information accurately to avoid penalties.
What happened
VODAFONE ESPAÑA sent a telephone bill to a customer that was issued in a different name.
Who was affected
A customer who received a telephone bill addressed to someone else.
What the authority found
The Spanish data protection authority found that VODAFONE ESPAÑA violated GDPR by failing to ensure accurate handling of personal data.
Why this matters
This case highlights the need for companies to manage personal data carefully to prevent errors that could lead to fines. It serves as a reminder for businesses to maintain accurate records.
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Automated check recorded — 10 March 2026.
Processing notes: national law identified.
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The Spanish DPA has imposed a fine on VODAFONE ESPAÑA, S.A.U.. A person had lodged a complaint with the DPA because they had received their telephone bill which, however, had been issued to a different name. The original fine of EUR 140,000 was reduced to EUR 112,000 due to voluntary payment.
Related Enforcement Actions (5)
Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES
Fine
€112K
Details
Fine Date
5 April 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€112,000
About this data
Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2024). Retrieved from cookiefines.eu
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