- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €200,000 Fine (Spain, 2025)
Privacy enforcement record
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Vodafone España was fined €200,000 for giving a duplicate SIM card to a fraudster without verifying their identity. This allowed the fraudster to access a customer's bank account and make unauthorized transactions. The case shows the importance of companies ensuring they have proper consent before sharing personal information.
What happened
Vodafone España failed to verify the identity of a third party before issuing a duplicate SIM card.
Who was affected
A customer whose SIM card was duplicated and who suffered unauthorized transactions as a result.
What the authority found
The Spanish DPA found that Vodafone España did not obtain the customer's consent or verify the identity of the third party, violating GDPR requirements.
Why this matters
This fine serves as a warning to companies about the need for strict identity verification processes to protect customer data and prevent fraud.
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The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€200K
Details
Fine Date
14 February 2025
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2025). Retrieved from cookiefines.eu
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