Madrileña Red De Gas, S.A.U. – Complaint Upheld (Spain, 2019)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Madrileña Red De Gas, S.A.U. shared a customer's personal data with a tenant without permission, leading to a complaint. The Spanish data protection authority found that this violated confidentiality rules. This case serves as a reminder for companies to protect customer information and not share it without consent.
What happened
The company shared a customer's personal data with a tenant without prior authorization.
Who was affected
The customer whose data was shared without permission was affected.
What the authority found
The authority ruled that the company violated the principle of confidentiality by sharing personal data with a third party.
Why this matters
This case highlights the need for companies to respect customer privacy and confidentiality. Businesses should review their data-sharing practices to avoid similar violations.
GDPR Articles Cited
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A customer of a gas distribution company (Madrileña Red De Gas, S.A.U) complained to the AEPD claiming that the company had provided the complainant's tenant with his personal data without prior authorisation to do so. The DPA found that the supply contract was only between the complainant and the company, so that the tenant was a third party. Was the principle of confidentality under Article 5(1)(f) GDPR violated? By sharing personal data with a third party, the company failed to comply with the principle of confidentiality provided for in Article 5(1)(f) GDPR. The company was fined € 12,000.
Outcome
Complaint Upheld
A data subject complaint that was upheld by the DPA.
Related Enforcement Actions (1)
Other enforcement actions involving Madrileña Red De Gas, S.A.U. in ES
Details
About this data
Cite as: Cookie Fines. Madrileña Red De Gas, S.A.U. - Spain (2019). Retrieved from cookiefines.eu
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