Enforcing jurisdiction
Iceland · Geography does not establish applicable law.
Confirmed applicable legislation

Landsbankinn hf. – Dismissed (Iceland, 2023)

Dismissed
Persónuvernd10 July 2023Iceland
final
Dismissed

Privacy enforcement record

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Iceland's data protection authority dismissed a complaint against Landsbankinn for requesting a social security number during a cash deposit. This is significant because it clarifies that banks can ask for personal information to comply with legal obligations. It highlights the balance between privacy and security in financial transactions.

What happened

A complaint was dismissed regarding Landsbankinn's request for a social security number for a cash deposit.

Who was affected

The person who wanted to deposit cash into their daughter's bank account at Landsbankinn.

What the authority found

The authority concluded that the bank's request for the social security number was lawful under GDPR due to its legal obligations.

Why this matters

This decision reinforces that financial institutions can require personal data to ensure secure transactions. It serves as a reminder for users to understand why banks ask for personal information.

Recorded legal citations
Automatically processed
Art. 5 GDPR
Art. 6 GDPR
Art. 5(1)(c) GDPR
Art. 6(1)(c) GDPR
View original scraped data
Art. 5(GDPR)
Art. 5(1)(c) GDPR
Art. 6(GDPR)
Art. 6(1)(c) GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

National Law Articles
AI-identified
Act no. 140/2018

Source checks

Linked-source text retrieved.

Automated check recorded — 21 March 2026.

Processing notes: articles corrected, national law identified.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

The data subject wanted to deposit cash in the amount of ISK 99,000 (approx. € 700) into their daughter’s bank account at Landsbankans hf. (the bank or the controller). The bank requested for the data subject’s social security number due to the banking transaction in question. The data subject considered that to be unlawful and claimed, inter alia, that the law on actions against money laundering and the financing of terrorism 140/2018 (Law 140/2018) does not require financial institutions - such as the bank - to identify the customers when the amount of the transaction does not reach a certain threshold amount. The bank argued that it has a statutory obligation to prohibit anonymous transactions. In addition, the bank highlighted that the collection of social security numbers is important for the sake of the security and traceability of transactions. In other words, it is to ensure the reliability of transactions, to be able to correct possible mistakes in processing and/or to inform about identity theft, fraud, money laundering or other criminal acts. In its decision, the Icelandic DPA noted that processing of personal data must have a legal basis under Article 6 GDPR. For example, the DPA stated that, in the present case, personal data may be processed on the basis of a legal obligation pursuant to Article 6(1)(c) GDPR. Furthermore, the DPA noted that all processing operations must also comply with the general principles enshrined in Article 5 GDPR. The principles stipulate, inter alia, that personal data processed must be adequate, relevant and limited to what is necessary (Article(5)(1)(c) GDPR). In the context of the present case, the DPA concluded that the collection of a social security number is subject to the fact that it has a practical purpose and is necessary to ensure secure personal identification. Furthermore, the DPA noted that the controller in quetion is a financial institution and, therefore, falls under the scope of the Law 140/2018, and

Outcome

Dismissed

The complaint or investigation was dismissed.

Related Enforcement Actions (0)

No other enforcement actions found for Landsbankinn hf. in IS

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

10 July 2023

Authority

Persónuvernd

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Landsbankinn hf. - Iceland (2023). Retrieved from cookiefines.eu

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