- Enforcing jurisdiction
- Germany · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
paydirekt GmbH – Court Ruling (Germany, 2025)
Privacy enforcement record
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Paydirekt GmbH faced a court ruling after a customer complained about the processing of sensitive data related to their purchases. The court found that while some data could be processed for legitimate reasons, the company must be careful about what data it collects and retains. This case highlights the need for businesses to understand the limits of data processing.
What happened
Paydirekt GmbH was challenged for processing sensitive data related to purchases made by a customer.
Who was affected
A customer who used Paydirekt GmbH's service for purchasing items from an online pharmacy and a sex shop.
What the authority found
The court ruled that Paydirekt GmbH could process some purchase data based on legitimate interests, but it must minimize data collection.
Why this matters
This case illustrates the balance companies must strike between processing data for business needs and respecting customer privacy. Businesses should review their data retention practices.
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The data subject purchased eye drops, skin care products, and other similar products from on online pharmacy website, as well as items from an online sex shop website. The data subject used the online payment service provided by Paydirekt GmbH (the controller) when making the online purchases. The controller stored data regarding the items purchased, along with the amount of money spent and the date of the purchases. The data subject, represented by noyb, filed a complained with the Hesse DPA (HBDI) in which she argued that the controller violated Article 5(1) GDPR and Article 9(1) GDPR by processing health-related data and data relating to her sexual life (both sensitive data) without a legal basis - specifically by storing the information on the individual items purchased, and Article 25(1) GDPR by processing data that were not needed for the provision of the payment services (data minimisation). The DPA partially rejected the complaint, finding that the controller can process information on the items purchased by a customer from an online pharmacy and an online sex shop based on its legitimate interest to minimise mid-transaction payment cancellations and for fraud prevention purposes. Furthermore, the DPA held that the specific information on purchased items is not sensitive data. In August 2022, the data subject appealed against the DPA's decision in court, requesting that the decision be revoked and that the DPA prohibit the controller from processing the purchased items when making a purchase. Following the CJEU judgement in C-21/23 EuGH the DPA changed their position on the classification of these data to be partially sensitive data. However, the DPA did not provide a detailed explanation as to the consequences of this change of position. In 2025, the controller entered liquidation proceedings and ceased operations. The Court noted that the controller ceased operations, entered liquidation and claimed to have deleted the data subject’s data. Therefor
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for paydirekt GmbH in DE
This is the only recorded case for this entity in this jurisdiction.
Details
Ruling Date
25 November 2025
Authority
DPA HBDI
About this data
Cite as: Cookie Fines. paydirekt GmbH - Germany (2025). Retrieved from cookiefines.eu
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