- Enforcing jurisdiction
- Cyprus · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Bank of Cyprus Public Company Ltd – €15,000 Fine (Cyprus, 2020)
Privacy enforcement record
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Bank of Cyprus Public Company Ltd failed to provide a customer with their requested information because the contract was lost. This is significant as it highlights the bank's responsibility to keep customer data safe and accessible.
What happened
The bank could not locate a customer's insurance contract, violating their right to access information.
Who was affected
A customer of Bank of Cyprus Public Company Ltd who requested access to their information.
What the authority found
The Commissioner for Personal Data Protection ruled that the bank violated the customer's rights under privacy laws by not being able to provide the requested information.
Why this matters
This case emphasizes the importance of data management for companies. Businesses must ensure they can retrieve customer information to comply with privacy regulations.
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The data subject made a claim for access to information according to Art. 15 GDPR, which could not be answered, since the insurance contract of the data subject could not be found and has been lost. This constituted a violation of the rights of the data subject under Art. 15 GDPR as well as a violation of the obligations to protect personal data according to Art. 5 (1) f) GDPR and Art. 32 GDPR. In addition, the Data Breach Notification Obligations pursuant to Art. 33 f. GDPR have also been violated, as the data subject was not informed about the security incident in due time.
Related Enforcement Actions (0)
No other enforcement actions found for Bank of Cyprus Public Company Ltd in CY
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
19 October 2020
Authority
Commissioner for Personal Data Protection
Fine Amount
€15,000
About this data
Cite as: Cookie Fines. Bank of Cyprus Public Company Ltd - Cyprus (2020). Retrieved from cookiefines.eu
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