- Enforcing jurisdiction
- Belgium · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Unknown – €15,000 Fine (Belgium, 2020)
Privacy enforcement record
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A debt collection agency in Belgium was fined EUR 15,000 for not properly fulfilling a person's rights regarding their personal data. The agency failed to respond in time to the person's request for information about their data after they received a reminder for an unpaid parking fine. This case serves as a reminder for companies to respect individuals' rights under data protection laws.
What happened
A debt collection agency did not respond timely to a person's request for information about their personal data.
Who was affected
A person who received a reminder for an unpaid parking fine and later requested information about their personal data from the debt collection agency.
What the authority found
The Belgian Data Protection Authority determined that the agency violated GDPR provisions by not adequately responding to the person's request for information.
Why this matters
This case highlights the need for debt collection agencies and similar companies to prioritize timely responses to individuals' data requests. It reinforces the importance of compliance with data protection rights.
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The Belgian DPA (APD) imposed a fine of EUR 15,000 on a company due to insufficient fulfilment of data subject rights. The controller is a debt collection agency which was commissioned by another company to collect debts owed to it. The data subject was issued a fine for illegal parking by the last-mentioned company. However, the data subject states that he/she did not receive the fine notice. Instead, the data subject only learned about it when he/she received an official reminder letter from the controller, which then demanded payment of the reminder fees in addition to the original fine. The data subject then contacted the controller and requested, among other things, information about which of his/her personal data had been processed. After this request was not fulfilled in a timely manner, the data subject filed a complaint against the controller . During its investigation, the DPA found that the controller had violated provisions of the GDPR, for example, by failing to comply with the data subject's request for information on the data processing.
Related Enforcement Actions (4)
Other enforcement actions involving Unknown in BE
Fine
€15K
Details
Fine Date
23 December 2020
Authority
Autorité de Protection des Données
Fine Amount
€15,000
About this data
Cite as: Cookie Fines. Unknown - Belgium (2020). Retrieved from cookiefines.eu
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