- Enforcing jurisdiction
- Belgium · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Family Service / N.D.P.K. nv. – €50,000 Fine (Belgium, 2021)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Family Service / N.D.P.K. nv. was fined EUR 50,000 for continuing to send advertising calls to a person who had revoked her consent. This matters because it shows that companies must respect users' choices about their personal information.
What happened
Family Service / N.D.P.K. nv. sent advertising calls to a person even after she revoked her consent.
Who was affected
The affected person was a recipient of advertising calls who had previously agreed to share her contact information.
What the authority found
The Belgian DPA found that the company failed to stop sending marketing communications after consent was withdrawn.
Why this matters
This case highlights the importance of honoring user consent and could lead other companies to review their practices regarding consent management.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 12 March 2026.
Processing notes: articles corrected.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The Belgian DPA imposed a fine of EUR 50,000 on Family Service / N.D.P.K. nv. The controller is an advertising agency that, among other things, sends expectant mothers gift boxes containing various discount vouchers, product samples and information about pregnancy and birth. The box items are provided by third parties, to whom the controller subsequently transfers the recipients' contact data for marketing purposes. The consent of the recipients to this transfer and to subsequent advertising measures by the third parties is obtained in advance by the controller for this purpose. A data subject filed a complaint with the Belgian DPA because, although she had revoked her previously given consent, she nevertheless continued to receive advertising calls from third parties to whom the controller had transmitted her data.
Related Enforcement Actions (0)
No other enforcement actions found for Family Service / N.D.P.K. nv. in BE
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
27 January 2021
Authority
Autorité de Protection des Données
Fine Amount
€50,000
About this data
Cite as: Cookie Fines. Family Service / N.D.P.K. nv. - Belgium (2021). Retrieved from cookiefines.eu
Last updated: