- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Planet Group Spa – €80,000 Fine (Italy, 2021)
Privacy enforcement record
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Planet Group Spa was fined €80,000 for making promotional calls without consent from nearly 48,000 people. This decision is significant because it emphasizes the need for companies to respect individuals' rights to refuse marketing calls.
What happened
Planet Group Spa made promotional calls on behalf of TIM s.p.a. to 47,981 phone numbers without consent.
Who was affected
Individuals who received promotional calls from Planet Group Spa without their consent were affected.
What the authority found
The Italian data protection authority found that Planet Group Spa violated GDPR by contacting people who had not consented or had opted out of such calls.
Why this matters
This case serves as a warning to companies about the consequences of ignoring people's preferences regarding marketing communications. Businesses must ensure they have proper consent before contacting potential customers.
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The Italian DPA (Garante) has imposed a fine of EUR 80,000 on Planet Group Spa. The controller made promotional calls on behalf of TIM s.p.a.. Several of these calls were made even though the data subjects had not consented or had objected to the calls. Garante found that the controller had contacted a total of 47,981 telephone numbers without consent or legal basis. In addition, Garante highlighted that the controller had not respected the data subjects' right to object. In one case, a user had been contacted 155 times in one month, even though he had exercised his right to object.
Related Enforcement Actions (0)
No other enforcement actions found for Planet Group Spa in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
11 March 2021
Authority
Garante per la protezione dei dati personali
Fine Amount
€80,000
About this data
Cite as: Cookie Fines. Planet Group Spa - Italy (2021). Retrieved from cookiefines.eu
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