Betting company – €20,000 Fine (Croatia, 2023)

€20,000Agencija za zaštitu osobnih podataka14 September 2023Croatia
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

A betting company in Croatia was fined €20,000 for collecting personal data from website visitors without proper consent. The ruling is significant because it reinforces the need for clear cookie consent practices. Website operators should ensure they provide detailed information about cookies and allow users to choose their preferences.

What happened

The betting company collected and processed personal data from website visitors through cookies without a valid legal basis.

Who was affected

Website visitors who interacted with the betting company's site were affected by the improper data collection.

What the authority found

The Croatian DPA found that the company violated GDPR by not obtaining valid consent and failing to provide clear information about cookie usage.

Why this matters

This ruling sets a precedent for cookie consent practices, emphasizing that users must have the option to give separate consent for different types of cookies. Website operators should review their cookie policies to comply with these requirements.

GDPR Articles Cited

AI-verified

Art. 7(GDPR)
Art. 6(1) GDPR
Art. 13(1) GDPR
View original scraped data
Art. 6(1) GDPR
Art. 7(GDPR)
Art. 13(1) GDPR
(2) GDPR

Original data from scraper before AI verification against source document.

Source verified 5 April 2026
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Full Legal Summary
Detailed

Insufficient legal basis for data processing

Violations (5)

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Art. 6(1) GDPR

Third-Party Cookies Without Consent
critical

Third-party tracking cookies or scripts are loaded without obtaining prior user consent.

Art. 13, 14 GDPR

Unclear Cookie Information
high

The cookie banner or cookie policy provides vague, incomplete, or unclear information about what cookies are used and why.

Art. 12, 13 GDPR

No Granular Cookie Choice
high

Users cannot select or deselect individual cookie categories; consent is presented as all-or-nothing.

Art. 4(11) GDPR

Cannot Withdraw Cookie Consent
critical

No accessible mechanism exists for users to withdraw previously given cookie consent.

Art. 7(3) GDPR

Details

Fine Date

14 September 2023

Authority

Agencija za zaštitu osobnih podataka

Fine Amount

€20,000

Enforcement Tracker ID

2061

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Betting company - Croatia (2023). Retrieved from cookiefines.eu

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