CHATWITH.IO WORLDWIDE, S.L. – €12,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
CHATWITH.IO WORLDWIDE, S.L. was fined for misleading users about their data rights. This ruling stresses the importance of clear communication when it comes to user consent and data processing.
What happened
CHATWITH.IO WORLDWIDE, S.L. failed to provide clear options for users to reject data processing.
Who was affected
Users who interacted with CHATWITH.IO's services were affected.
What the authority found
The Spanish data protection authority ruled that the company did not comply with data processing principles under GDPR.
Why this matters
This fine highlights the necessity for companies to provide straightforward consent options and clear messaging to users, reinforcing best practices in data handling.
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Automated check recorded — 5 April 2026.
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Non-compliance with general data processing principles
Violations (3)
Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.
Art. 7 GDPR
Refusing cookies requires more clicks or steps than accepting them, or the reject option is less visually prominent.
Art. 7 GDPR
The cookie banner uses misleading language to trick or pressure users into accepting cookies (dark patterns).
Art. 7 GDPR
Related Enforcement Actions (0)
No other enforcement actions found for CHATWITH.IO WORLDWIDE, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
23 September 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€12,000
Enforcement Tracker ID
2104
About this data
Cite as: Cookie Fines. CHATWITH.IO WORLDWIDE, S.L. - Spain (2023). Retrieved from cookiefines.eu
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