Desolasol Restauración, S.L. – €6,000 Fine (Spain, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Desolasol Restauración, a restaurant in Spain, was fined EUR 6,000 for mishandling a customer's complaint form. An employee accidentally gave copies of the form to other guests, violating privacy rules. This case highlights the importance of handling customer information carefully to avoid privacy breaches.
What happened
Desolasol Restauración mistakenly gave out a customer's complaint form to other restaurant guests.
Who was affected
The customer who submitted a complaint form about the restaurant's loud music.
What the authority found
The Spanish DPA fined the restaurant for failing to protect personal data, as required by GDPR's integrity and confidentiality principle.
Why this matters
This case underscores the need for businesses to train employees on data protection practices to prevent accidental data breaches. It serves as a reminder that even small mistakes can lead to significant fines under GDPR.
GDPR Articles Cited
The Spanish DPA (AEPD) has fined Desolasol Restauración S.L. EUR 6,000. The data subject had submitted a consumer complaint form to the restaurant because he was unable to converse at the table due to the volume of the music. A copy of the form remained with the controller. Due to an error by a restaurant employee, the copies of the form were given to other guests of the restaurant who were present during the incident.
Related Enforcement Actions (0)
No other enforcement actions found for Desolasol Restauración, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
25 May 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€6,000
Enforcement Tracker ID
ETid-696
About this data
Cite as: Cookie Fines. Desolasol Restauración, S.L. - Spain (2021). Retrieved from cookiefines.eu
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