Kristiansand municipality – €22,000 Fine (Norway, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Kristiansand municipality was fined €22,000 for using tracking tools on its helpline website without getting proper consent from users. This meant that personal data of children who needed help was shared without their knowledge. The case emphasizes the need for clear consent when using tracking technologies on websites, especially those serving vulnerable populations.
What happened
Kristiansand municipality used tracking pixels on its helpline website that collected personal data without sufficient consent.
Who was affected
Children and users of the helpline who had their personal data accessed by third-party tracking services.
What the authority found
The Norwegian data protection authority determined that Kristiansand municipality violated GDPR by placing cookies before obtaining user consent.
Why this matters
This ruling serves as a reminder that all websites, especially those for sensitive services, must obtain user consent before using tracking technologies.
GDPR Articles Cited
View original scraped data
Original data from scraper before AI verification against source document.
Insufficient legal basis for data processing
Violations (2)
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
Third-party tracking cookies or scripts are loaded without obtaining prior user consent.
Art. 13, 14 GDPR
Related Enforcement Actions (0)
No other enforcement actions found for Kristiansand municipality in NO
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
10 June 2025
Authority
Datatilsynet (Norway)
Fine Amount
€22,000
Enforcement Tracker ID
2658
About this data
Cite as: Cookie Fines. Kristiansand municipality - Norway (2025). Retrieved from cookiefines.eu
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