- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
PERSONAL MARK, S.L. – €10,000 Fine (Spain, 2021)
Privacy enforcement record
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PERSONAL MARK, S.L. was fined for sending promotional text messages to a person who had asked to have her data deleted. The company ignored her requests multiple times. This case is important because it shows that businesses must respect people's wishes regarding their personal data.
What happened
PERSONAL MARK, S.L. sent promotional messages to a user despite her requests to delete her data.
Who was affected
A woman who had repeatedly requested the deletion of her personal information from the company's databases.
What the authority found
The Spanish DPA found that the company failed to comply with the user's requests for data deletion.
Why this matters
This ruling emphasizes the importance of honoring user requests regarding their personal data. Companies should have processes in place to manage such requests effectively.
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Source checks
Linked-source text retrieved.
Automated check recorded — 14 March 2026.
Processing notes: national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The Spanish DPA (AEPD) has imposed a fine of EUR 10,000 on PERSONAL MARK, S.L.. A data subject complained that she was receiving promotional text messages from the controller, despite having requested the deletion of her personal data from the controllers's databases on several occasions.
Related Enforcement Actions (0)
No other enforcement actions found for PERSONAL MARK, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
27 July 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€10,000
About this data
Cite as: Cookie Fines. PERSONAL MARK, S.L. - Spain (2021). Retrieved from cookiefines.eu
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