NATURAL LOGISTICS, S.L. – €3,000 Fine (Spain, 2021)
Natural Logistics, S.L. was fined for sending unsolicited commercial emails despite a customer opting out. This case is important because it shows that companies must respect users' choices regarding marketing communications.
What happened
Natural Logistics, S.L. continued to send marketing emails after a user opted out.
Who was affected
A customer who received unwanted commercial emails from Natural Logistics was affected.
What the authority found
The AEPD ruled that Natural Logistics violated Spanish law by sending unsolicited communications.
Why this matters
This ruling serves as a reminder for businesses to respect opt-out requests and maintain good practices in email marketing to avoid penalties.
National Law Articles
The data subject filed a complaint with the Spanish DPA (AEPD) after receiving unsolicited commercial communications from the logistics company Natural Logistics S.L. The complainant continued to receive several commercial e-mails, after exercising their right to object. Although the company answered that they had deleted the data subjects mail-address from the database, they continued to send commercial mails to that address. The AEPD considered that the company infringed Article 21 of the Spanish law regulating cookies and unsolicited commercial communications (LSSI). This law prohibits companies from sending unwanted or unsolicited commercial communications as conducted by the company. Therefore, the DPA fined the company €3,000, which was reduced to €1,800 for an early payment and the acknowledgement of responsibility.
Violations (1)
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
Related Enforcement Actions (0)
No other enforcement actions found for NATURAL LOGISTICS, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
20 August 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€3,000
GDPRhub ID
gdprhub-3893About this data
Cite as: Cookie Fines. NATURAL LOGISTICS, S.L. - Spain (2021). Retrieved from cookiefines.eu
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