NATURAL LOGISTICS, S.L. – €3,000 Fine (Spain, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Natural Logistics S.L. in Spain was fined for sending unsolicited commercial emails even after a customer opted out. This case matters because it reinforces the rules against spam and the importance of respecting customer preferences.
What happened
The company continued to send marketing emails to a customer who had opted out of receiving them.
Who was affected
A customer who received unwanted commercial emails after requesting to stop them was affected.
What the authority found
The Spanish data protection authority found that the company violated laws against unsolicited communications by not honoring the customer's request.
Why this matters
This case serves as a reminder for businesses to respect customer choices regarding marketing communications to avoid fines.
National Law Articles
The data subject filed a complaint with the Spanish DPA (AEPD) after receiving unsolicited commercial communications from the logistics company Natural Logistics S.L. The complainant continued to receive several commercial e-mails, after exercising their right to object. Although the company answered that they had deleted the data subjects mail-address from the database, they continued to send commercial mails to that address. The AEPD considered that the company infringed Article 21 of the Spanish law regulating cookies and unsolicited commercial communications (LSSI). This law prohibits companies from sending unwanted or unsolicited commercial communications as conducted by the company. Therefore, the DPA fined the company €3,000, which was reduced to €1,800 for an early payment and the acknowledgement of responsibility.
Violations (1)
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
Related Enforcement Actions (0)
No other enforcement actions found for NATURAL LOGISTICS, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
20 August 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€3,000
GDPRhub ID
gdprhub-3893About this data
Cite as: Cookie Fines. NATURAL LOGISTICS, S.L. - Spain (2021). Retrieved from cookiefines.eu
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