NATURAL LOGISTICS, S.L. – €3,000 Fine (Spain, 2021)
Natural Logistics, S.L. was fined €3,000 for sending unsolicited commercial emails despite a customer's request to stop. This ruling is significant because it reinforces the rules against spam and the importance of respecting customer preferences. Companies must ensure they have consent before sending marketing communications.
What happened
Natural Logistics, S.L. continued to send commercial emails after a customer opted out of receiving them.
Who was affected
The customer who complained about receiving unwanted commercial emails after requesting to stop them.
What the authority found
The Spanish Data Protection Authority found that the company violated laws against unsolicited communications by not respecting the customer's request.
Why this matters
This case highlights the need for businesses to adhere to consent requirements for marketing communications. Companies should review their email practices to ensure compliance.
National Law Articles
The data subject filed a complaint with the Spanish DPA (AEPD) after receiving unsolicited commercial communications from the logistics company Natural Logistics S.L. The complainant continued to receive several commercial e-mails, after exercising their right to object. Although the company answered that they had deleted the data subjects mail-address from the database, they continued to send commercial mails to that address. The AEPD considered that the company infringed Article 21 of the Spanish law regulating cookies and unsolicited commercial communications (LSSI). This law prohibits companies from sending unwanted or unsolicited commercial communications as conducted by the company. Therefore, the DPA fined the company €3,000, which was reduced to €1,800 for an early payment and the acknowledgement of responsibility.
Violations (1)
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
Related Enforcement Actions (0)
No other enforcement actions found for NATURAL LOGISTICS, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
20 August 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€3,000
GDPRhub ID
gdprhub-3893About this data
Cite as: Cookie Fines. NATURAL LOGISTICS, S.L. - Spain (2021). Retrieved from cookiefines.eu
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