Travel agency – €6,500 Fine (Finland, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A Finnish travel agency was fined €6,500 for not securing customer data properly and failing to delete data upon request. This is important because it shows how crucial data security and respecting customer rights are for businesses.
What happened
The travel agency left visa application forms with personal data publicly accessible on its web server.
Who was affected
Customers of the travel agency whose personal data was exposed and not deleted upon request were affected.
What the authority found
The Finnish data protection authority found that the travel agency did not secure personal data and failed to delete it when requested, violating GDPR requirements.
Why this matters
This case highlights the importance of securing customer data and respecting their rights to data deletion. Companies should review their data protection practices to avoid similar issues.
GDPR Articles Cited
The Finnish DPA has imposed a fine of EUR 6,500 on a travel agency. A customer of the travel agency informed the DPA to suspect that the company might not process the data of its customers in a data protection compliant manner. During its investigation, the DPA found that the travel agency had not ensured secure processing of personal data. For example, visa application forms filled out by customers were publicly accessible on the travel agency's web server. The form contained, among other things, the name, contact details and passport number. In addition, the travel agency had not complied with a customer's request to delete their data from the systems.
Related Enforcement Actions (0)
No other enforcement actions found for Travel agency in FI
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
16 December 2021
Authority
Tietosuojavaltuutetun toimisto
Fine Amount
€6,500
Enforcement Tracker ID
ETid-1011
About this data
Cite as: Cookie Fines. Travel agency - Finland (2021). Retrieved from cookiefines.eu
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