- Enforcing jurisdiction
- Finland · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Travel agency – €6,500 Fine (Finland, 2021)
Privacy enforcement record
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A travel agency in Finland was fined €6,500 for not protecting customer data properly. This case matters because it shows that businesses must keep personal information safe and respond to customer requests about their data.
What happened
The travel agency failed to ensure secure processing of personal data and did not delete a customer's data when requested.
Who was affected
Customers of the travel agency whose personal data was not securely handled.
What the authority found
The Finnish data protection authority found that the agency violated data protection rules by not securing personal data and ignoring a deletion request.
Why this matters
This case emphasizes the need for businesses to implement strong data security measures and to respect customer requests regarding their personal information.
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The Finnish DPA has imposed a fine of EUR 6,500 on a travel agency. A customer of the travel agency informed the DPA to suspect that the company might not process the data of its customers in a data protection compliant manner. During its investigation, the DPA found that the travel agency had not ensured secure processing of personal data. For example, visa application forms filled out by customers were publicly accessible on the travel agency's web server. The form contained, among other things, the name, contact details and passport number. In addition, the travel agency had not complied with a customer's request to delete their data from the systems.
Related Enforcement Actions (0)
No other enforcement actions found for Travel agency in FI
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
16 December 2021
Authority
Tietosuojavaltuutetun toimisto
Fine Amount
€6,500
About this data
Cite as: Cookie Fines. Travel agency - Finland (2021). Retrieved from cookiefines.eu
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