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Santander Bank Polska S. A. – €117,000 Fine (Poland, 2022)

€117,000Urząd Ochrony Danych Osobowych19 January 2022Poland
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Santander Bank Polska S.A. was fined EUR 117,000 for not notifying customers about a data breach that exposed their information. A former employee accessed sensitive data, and the bank failed to inform affected customers, preventing them from taking protective actions. This case highlights the critical need for timely communication with customers regarding data breaches.

What happened

Santander Bank Polska S.A. was fined for failing to notify customers of a data breach that compromised their personal data.

Who was affected

Santander customers whose personal data was accessed without their knowledge due to the bank's failure to notify them.

What the authority found

The Polish DPA found that Santander Bank did not fulfill its obligation to inform customers about the data breach, violating GDPR requirements.

Why this matters

This case emphasizes the importance of transparency and timely communication with customers in the event of a data breach. Companies must have clear protocols for notifying affected individuals.

Recorded legal citations
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Art. 34(1) GDPR
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Art. 34(1) GDPR

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Full Legal Summary
Detailed

The Polish DPA has fined Santander Bank Polska S.A. EUR 118,000 for failing to notify data subjects of a data breach. A former employee of the bank managed to gain unauthorized access to a database for electronic services. Among other things, this allowed numerous Santander customers' data to be accessed. Due to the high risk for the data of the data subjects, the bank would have been obliged to inform them of the data breach. However, the bank deliberately refrained from doing so and continued to state that it would not comply with this obligation in the future. The DPA noted that this constituted a major intrusion for the data subjects, as they did not have the opportunity to take appropriate steps to protect their rights.

Related Enforcement Actions (0)

No other enforcement actions found for Santander Bank Polska S. A. in PL

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

19 January 2022

Authority

Urząd Ochrony Danych Osobowych

Fine Amount

€117,000

Enforcement Tracker ID

ETid-1085

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Santander Bank Polska S. A. - Poland (2022). Retrieved from cookiefines.eu

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