Court case W252 2282050-1/12E – Court Ruling (Austria, 2024)

Court Ruling
Datenschutzbehörde25 November 2024Austria
final
Court Ruling

An Austrian court decided that a company must improve its cookie consent banner to make rejecting cookies as easy as accepting them. This is significant because it emphasizes the importance of clear and fair consent practices for users. Companies need to ensure that users can easily manage their cookie preferences.

What happened

The court ruled that the company's cookie banner did not allow users to easily reject cookies, violating consent requirements.

Who was affected

Users of the company's website who were affected by the confusing cookie consent banner.

What the authority found

The authority found that the company violated the user's right to erasure and ordered changes to its cookie consent practices.

Why this matters

This case highlights the need for companies to create user-friendly consent mechanisms. Businesses should review their cookie banners to ensure compliance with privacy laws.

GDPR Articles Cited

AI-verified

Art. 7(GDPR)
Art. 17(GDPR)
View original scraped data
Art. 7(GDPR)
Art. 17(GDPR)

Original data from scraper before AI verification against source document.

National Law Articles

AI-identified

§1(1) of the Austrian Data Protection Act
Decision AuthorityAustrian Federal Administrative Court (Bundesverwaltungsgericht – BVwG)
Reviewed AuthorityDSB
Source verified 14 April 2026
articles corrected
national law identified
authority corrected
date discrepancy
Full Legal Summary
Detailed

On the 09 August 2022, a data subject, represented by noyb, filed a complaint with the Austrian DPA (Datenschutzbehörde – DSB) alleging that the controller unlawfully processed their personal data without the data subject's valid consent. The data subject alleged that, due to the use of dark patterns by the controller, the principle of transparency was violated and that the withdrawal of consent was not as easy as its issuance. Therefore, the data subject requested the erasure of their personal data. The option to reject cookies was a link, which was only identifiable as a link when hovering over it with the mouse. The accept button on the other hand was strongly highlighted by being placed in the middle of the banner and in a colour with strong contrast to the background. On the 22 September 2023, the DSB issued a decision on the following three points: Point 1: The data subject’s right to erasure had been violated under Article 17 GDPR. Point 2: The data subject’s right to privacy had not been violated under [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10001597&FassungVom=04-11-2022 §1(1) of the Austrian Data Protection Act] (Datenschutzgesetz - DSG). Point 3.a: The DSB ordered the controller to alter its cookie banner to make the “reject all cookies” appear in equal format to the “accept all cookies” option. Point 3.b: The controller must implement a function, which makes the revocation of consent just as simple as its declaration. The controller appealed points 1, 3a and 3b of the decision to the Austrian Federal Administrative Court (Bundesverwaltungsgericht – BVwG). The controller posited that the GDPR does not require the “accept” and “reject” buttons to be displayed in an equal format. Further, it added that the revocation of consent was available through a footer link on the website which lead to the cookie settings. The court rejected the controller’s appeal. Point 1: The data of the data subject, at the

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Violations (4)

Reject Harder Than Accept
critical

Refusing cookies requires more clicks or steps than accepting them, or the reject option is less visually prominent.

Art. 7 GDPR

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Art. 6(1) GDPR

Misleading Banner Messaging
critical

The cookie banner uses misleading language to trick or pressure users into accepting cookies (dark patterns).

Art. 7 GDPR

Cannot Withdraw Cookie Consent
critical

No accessible mechanism exists for users to withdraw previously given cookie consent.

Art. 7(3) GDPR

Related Cases (0)

No other cases found for Court case W252 2282050-1/12E in AT

This is the only recorded case for this entity in this jurisdiction.

Details

Ruling Date

25 November 2024

Authority

Datenschutzbehörde

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified
Cookie relevance: 100%

Cite as: Cookie Fines. Court case W252 2282050-1/12E - Austria (2024). Retrieved from cookiefines.eu

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