BASER COMERCIALIZADORA DE REFERENCIA, S.A. – €150,000 Fine (Spain, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
The Spanish Data Protection Authority fined BASER COMERCIALIZADORA DE REFERENCIA, S.A., EUR 150,000 for not verifying a customer's identity properly. This led to a fraudster changing the customer's electricity contract. The case underscores the need for strong security checks.
What happened
BASER COMERCIALIZADORA DE REFERENCIA, S.A. was fined for not verifying a customer's identity, allowing a fraudster to alter their contract.
Who was affected
Customers whose contracts were altered by fraudsters due to inadequate identity verification.
What the authority found
The authority found that the company failed to implement sufficient security measures to verify the identity of individuals, violating GDPR.
Why this matters
This fine highlights the importance of robust identity verification processes to prevent fraud and protect customer data.
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The Spanish DPA has fined BASER COMERCIALIZADORA DE REFERENCIA, S.A., EUR 150,000. A customer of the company had filed a complaint with the DPA since their electricity supply contract was modified without their consent. This resulted in an increase in the electricity supply. In the course of its investigations, the DPA found that a fraudster had pretended to be the data subject by providing the name and ID number of the data subject. In this way, they were able to modify the data subject's contract. According to the DPA, the controller had not properly verified the identity of the fraudster before modifying the contract and, due to a lack of sufficient security measures, had not made sure that the inquirer was actually the data subject.
Related Enforcement Actions (0)
No other enforcement actions found for BASER COMERCIALIZADORA DE REFERENCIA, S.A. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
11 April 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€150,000
About this data
Cite as: Cookie Fines. BASER COMERCIALIZADORA DE REFERENCIA, S.A. - Spain (2022). Retrieved from cookiefines.eu
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