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Piraeus Bank – €10,000 Fine (Greece, 2022)

€10,000Hellenic Data Protection Authority4 April 2022Greece
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Fine

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Piraeus Bank was fined EUR 10,000 for mistakenly sending a document with personal data to the wrong person. The bank failed to stop the communications even after realizing the mistake. This case highlights the importance of handling personal data carefully to avoid breaches of confidentiality.

What happened

Piraeus Bank sent a document containing personal data to a third party due to an incorrect email address.

Who was affected

Individuals whose personal data was included in the document sent to the wrong email address.

What the authority found

The Hellenic Data Protection Authority found that Piraeus Bank violated confidentiality principles by not stopping the erroneous communications.

Why this matters

This ruling emphasizes that companies must act quickly to correct data breaches. It serves as a reminder for businesses to ensure they have proper procedures in place to protect personal data.

Recorded legal citations
Automatically processed
Art. 33 GDPR
Art. 34 GDPR
Art. 5(1)(f) GDPR
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Art. 5(1) f) GDPR
Art. 33(GDPR)
Art. 34(GDPR)

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Full Legal Summary
Detailed

The Hellenic DPA has imposed a fine of EUR 10,000 on Piraeus Bank. The bank had mistakenly sent a document containing data of the data subject to a third party. This error was based on a wrongly provided e-mail address by a co-owner of the account. Although the bank became aware of this error, they did not stop sending the communications to the third party, but instead instructed the data subject to exercise their right to correct the inaccurate data. As a result of its investigation, the DPA found that the bank had violated the principle of confidentiality for failing to stop sending the communications. The DPA also found that the bank had failed to report the data breach to the DPA and the data subject in a timely manner.

Details

Fine Date

4 April 2022

Authority

Hellenic Data Protection Authority

Fine Amount

€10,000

GDPRhub ID

gdprhub-4868

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Piraeus Bank - Greece (2022). Retrieved from cookiefines.eu

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