X International Unlimited Company (Formerly Twitter International Unlimited Company) – Court Ruling (Netherlands, 2026)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
In a separate ruling, another Dutch court determined that X International Unlimited Company (formerly Twitter) did not adequately inform a user about a restriction placed on their account. The user mentioned 'child pornography' in a post about combating child abuse, which led to the restriction by an automated system. This case serves as a reminder for companies to communicate clearly with users about account actions and the reasons behind them.
What happened
X International Unlimited Company placed a temporary restriction on a user's account due to an automated flagging of their post.
Who was affected
The user whose account was restricted and who requested information about the restriction's basis.
What the authority found
The court concluded that X International Unlimited Company did not properly address the user's access request, violating GDPR's requirements for transparency in automated decision-making.
Why this matters
This case reinforces the necessity for companies to be transparent about account restrictions and the criteria used in automated decisions. It highlights the growing trend of user rights in the digital space.
GDPR Articles Cited
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X International Unlimited Company (Formerly Twitter International Unlimited Company) (the controller), formerly Twitter, imposed a temporary restriction on a user’s (the data subject’s) account due to the controller’s automated detection system flagging the post as potentially violating the controller’s policy against child abuse after the data subject used the words “child pornography” in a post about the European plan to combat child abuse imagery. The controller did not notify the data subject of the restriction. The data subject submitted an access request to the controller to determine, among other things, the scope and reasons for imposing the restriction. The controller lifted the restriction without informing the data subject and later on responded to the access request referring to its privacy policy. However, the data subject filed a petition in court arguing that the controller failed to respond adequately to his access request. The controller provided the data subject with information regarding the imposed restriction through a letter in January 2024 and in September 2024 provided additional access to documents and information, including to a partially redacted printout from one of its systems. In front of the first instance court, the data subject requested an order to the controller to respond to the access request under Article 15 GDPR and the request for information regarding automated decision-making under Article 22 GDPR. The court concluded that the controller must respond to the requests and provide specific information regarding “reputation scores”, labels and one of its systems. The controller appealed the first court’s judgement. The appellate court upheld the contested decision but allowed the controller to redact the names of its employees and the exact timestamps of when automated decision-making occurred in the document it was ordered to provide concerning one of its systems. In this sense, the data subject declared that he
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for X International Unlimited Company (Formerly Twitter International Unlimited Company) in NL
This is the only recorded case for this entity in this jurisdiction.
Details
Ruling Date
14 April 2026
Authority
DPA GHAMS
About this data
Cite as: Cookie Fines. X International Unlimited Company (Formerly Twitter International Unlimited Company) - Netherlands (2026). Retrieved from cookiefines.eu
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