Suomen Numerokeskus Oy – €5,000 Fine (Finland, 2026)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Suomen Numerokeskus Oy in Finland was fined €5,000 for not responding to requests from people wanting access to their phone call recordings. The company deleted the recordings each time, making it impossible for individuals to exercise their rights. Companies must be prepared to handle requests for personal data to comply with privacy laws.
What happened
The company failed to respond to requests for access to phone call recordings by deleting the data.
Who was affected
Individuals who requested access to their phone call recordings were affected by the company's actions.
What the authority found
The authority found that the company systematically violated GDPR by not fulfilling users' rights to access their data.
Why this matters
This case underscores the importance of having processes in place to handle data access requests. Companies should ensure they can fulfill such requests to comply with privacy regulations.
GDPR Articles Cited
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The Finish DPA has imposed a fine of EUR 5,000 on Suomen Numerokeskus Oy. The controller systematically failed to adequately respond to requests from data subjects to exercise their rights. Specifically, data subjects requested access to recordings of phone calls between themselves and the controller. However, the controller deleted the data each time, meaning the requests could not be fulfilled.
Related Enforcement Actions (0)
No other enforcement actions found for Suomen Numerokeskus Oy in FI
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
2 March 2026
Authority
Tietosuojavaltuutetun toimisto
Fine Amount
€5,000
Enforcement Tracker ID
ETid-1240
About this data
Cite as: Cookie Fines. Suomen Numerokeskus Oy - Finland (2026). Retrieved from cookiefines.eu
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