- Enforcing jurisdiction
- Germany · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
H. (data subject) – Court Ruling (Germany, 2026)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
A court ruled that a bus company failed to respond to a data access request from a customer, which is a violation of GDPR. However, the court found that the company's processing of the customer's data was lawful. This case highlights the importance of timely responses to access requests.
What happened
The bus company did not respond to a customer's request for access to data related to a traffic accident within the required timeframe.
Who was affected
A customer whose personal data was processed by the bus company following a minor traffic accident.
What the authority found
The court found that the bus company lawfully processed the data but violated GDPR by not responding to the access request in a timely manner.
Why this matters
This ruling emphasizes the obligation of companies to respond promptly to data access requests. Delays can lead to legal challenges, even if the data processing itself is lawful.
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Source checks
Secondary-source text retrieved.
Automated check recorded — 29 April 2026.
Processing notes: articles corrected, authority corrected.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The data subject had his personal data restricted in the population register due to risks to life and safety based on his work. On 20 January 2022, a bus driver employed by the controller, a bus company, caused a minor traffic accident involving the data subject. The data subject later shared his name and address with the driver, requesting written communication only. On 2 March 2022, the data subject’s legal representatives informed the controller that heightened protection measures were necessary if his data were processed electronically. The controller reported the accident and forwarded related correspondence to its insurance company via email. On 12 April 2022, the data subject submitted an access request under Article 15 GDPR limited to the accident-related processing. The controller did not respond within one month. On 28 June 2022, the data subject filed a complaint with the DPA, arguing unlawful email transmission, insufficient security measures, lack of breach notification, and failure to respond to the access request. On 16 November 2022, the DPA rejected the complaint. It found that the email transmission was lawful and sufficiently secure, and that the controller could not identify the data subject based on the request. The data subject challenged this decision before the court, seeking corrective measures and a fine. First, the court held that the controller lawfully processed the data under Article 6(1)(f) GDPR. Reporting the accident to the insurer constituted a legitimate interest, and the data subject’s interests did not override this. Second, the court found no violation of Article 32 GDPR or Article 5(1)(f) GDPR. It considered transport encryption (e.g. TLS) sufficient given the low risk. The transmitted data consisted only of the data subject’s last name, which was not sensitive and did not increase the risk to his safety, despite the register restriction. End-to-end encryption was therefore not required. Third, the court held that no obligation to carry out a data protection impact assessment (DPIA) arose under Article 35 GDPR, as the processing did not present a high risk. Similarly, no breach notification under Article 33 GDPR was required because no infringement occurred. Fourth, the court rejected the request to impose corrective measures or a fine under Article 58 GDPR. Finally, the court held that the controller violated Article 12(3) GDPR by failing to respond to the access request within one month. The controller could identify the data subject based on the context of the request and prior correspondence. The DPA failed to properly investigate and assess this issue. As a result, the court ordered the DPA to reassess the complaint regarding the delayed response, taking into account the court’s legal reasoning.
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for H. (data subject) in DE
This is the only recorded case for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. H. (data subject) - Germany (2026). Retrieved from cookiefines.eu
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