- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Mercadona S.A. – €170,000 Fine (Spain, 2022)
Privacy enforcement record
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Mercadona S.A. was fined EUR 170,000 for not providing video footage of an accident to a customer who requested it. This case is important because it underscores the obligation of businesses to respond to data requests from individuals. Companies must be prepared to fulfill such requests to comply with data protection laws.
What happened
Mercadona failed to provide video recordings of an accident to a customer who requested them.
Who was affected
A customer who suffered an accident in a Mercadona store and requested the video footage.
What the authority found
The Spanish data protection authority found that Mercadona did not comply with the customer's request for access to their personal data.
Why this matters
This ruling serves as a reminder for businesses to be responsive to data access requests. Companies should ensure they have processes in place to handle such requests effectively.
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The Spanish DPA (AEPD) has imposed a fine of EUR 170,000 on the supermarket chain Mercadona S.A.. An individual had filed a complaint with the DPA. The individual had suffered an accident in one of the supermarkets and had asked Mercadona to provide the recordings of the accident from the video surveillance system in order to claim damages. However, Mercadona did not comply with this request. After the lawyer of the data subject asked Mercadona again to provide the recordings, Mercadona replied that the images had already been deleted.
Related Enforcement Actions (0)
No other enforcement actions found for Mercadona S.A. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
13 May 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€170,000
About this data
Cite as: Cookie Fines. Mercadona S.A. - Spain (2022). Retrieved from cookiefines.eu
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