WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ – €2,000 Fine (Greece, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
The Greek data protection authority fined WIND Ελλάς EUR 2,000 for not responding to a customer's request to access CCTV footage. The company claimed the footage was deleted, but the authority found this violated GDPR rules. This case shows that companies must handle data access requests properly and keep records as required.
What happened
WIND Ελλάς failed to respond to a customer's request for access to CCTV footage, claiming it was deleted.
Who was affected
A customer who requested access to CCTV footage in which they appeared.
What the authority found
The Greek data protection authority fined the company for not fulfilling the customer's access request, violating GDPR's access rights.
Why this matters
This ruling emphasizes the need for companies to respond promptly to data access requests and maintain proper data retention policies. Ignoring such requests can lead to fines and damage to customer trust.
GDPR Articles Cited
The Hellenic DPA has fined WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ EUR 2,000. A customer of the company had sent an email requesting access to the footage recorded by the store's cameras on which they appeared. The data subject never received a response to this request. Only when the authority asked for a response did the controller reply that the data subject's request could not be fulfilled because the recorded material had been deleted. The DPA considered this to be a violation of Art. 15 GDPR.
Related Enforcement Actions (0)
No other enforcement actions found for WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ in GR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
20 June 2022
Authority
Hellenic Data Protection Authority
Fine Amount
€2,000
Enforcement Tracker ID
ETid-1256
About this data
Cite as: Cookie Fines. WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ - Greece (2022). Retrieved from cookiefines.eu
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