Enforcing jurisdiction
Finland · Geography does not establish applicable law.
Confirmed applicable legislation
No confirmed legal basis recorded.
Privacy topics

Telia Finland Oyj – Order (Finland, 2023)

Order
Finnish Transport and Communications Agency Traficom21 November 2023Finland
pending
ePrivacy
Order

Telia Finland Oyj was instructed to fix its cookie practices after users faced difficulties withdrawing consent and understanding cookie information. The Finnish authority's order highlights the need for better user experience regarding privacy choices. This is crucial for maintaining trust with website visitors.

What happened

Telia Finland was found to have issues with users being unable to withdraw cookie consent and unclear cookie information.

Who was affected

Website visitors using Telia Finland's online services who encountered problems with cookie consent.

What the authority found

The Finnish Transport and Communications Agency ordered Telia to improve its cookie consent and information practices.

Why this matters

This order emphasizes the necessity for clear and user-friendly cookie management on websites. Businesses must prioritize user consent to foster trust and comply with privacy laws.

Source checks

Secondary-source text retrieved.

Automated check recorded — 16 October 2026.

No issues were reported by that automated check.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

Telia Finland was ordered to correct cookie practices related to consent withdrawal and providing clear information.

Outcome

Order

A binding order requiring the controller to take specific action.

Violations (2)

Unclear Cookie Information
high

The cookie banner or cookie policy provides vague, incomplete, or unclear information about what cookies are used and why.

Cannot Withdraw Cookie Consent
critical

No accessible mechanism exists for users to withdraw previously given cookie consent.

Related Enforcement Actions (0)

No other enforcement actions found for Telia Finland Oyj in FI

This is the only recorded action for this entity in this jurisdiction.

Details

Order Date

21 November 2023

Authority

Finnish Transport and Communications Agency Traficom

About this data

Source: official_traficom
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Telia Finland Oyj - Finland (2023). Retrieved from cookiefines.eu

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