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DKV Seguros y Reaseguros, S.A.E. – €132,000 Fine (Spain, 2022)

€132,000Agencia Española de Protección de Datos13 July 2022Spain
reduced
Fine

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DKV Seguros y Reaseguros, S.A.E. was fined EUR 132,000 after mistakenly sending medical information to the wrong person. This case is important because it shows the serious consequences of mishandling sensitive data. Companies must take steps to protect personal information to avoid costly fines.

What happened

DKV Seguros y Reaseguros, S.A.E. was fined for sending 51 emails containing sensitive medical data to the wrong recipient.

Who was affected

Individuals whose medical information was incorrectly sent to an unintended recipient.

What the authority found

The Spanish DPA found that the company failed to implement adequate security measures and did not report the data breach.

Why this matters

This case highlights the need for companies to have strong data protection practices in place. Failing to secure sensitive information can lead to significant financial penalties.

Recorded legal citations
Automatically processed
Art. 32 GDPR
Art. 33 GDPR
Art. 5(1)(f) GDPR
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Art. 5(1)(f) GDPR
Art. 32 GDPR
Art. 33 GDPR

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Automated check recorded — 6 March 2026.

Processing notes: national law identified.

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Full Legal Summary
Detailed

The Spanish DPA has imposed a fine on DKV Seguros y Reaseguros, S.A.E.. An individual had filed a complaint with the DPA after receiving multiple e-mails from the controller containing information from an unknown person. The controller had sent 51 emails with medical certificates containing the names, surnames and data on medical tests of the data subjects to the wrong recipient. The complainant had alerted the controller to the wrong mailing several times, but the controller did not respond until it learned of the complaint to the DPA. The controller had not reported the data breach to the DPA. In the course of its investigation, the DPA found that the controller had failed to implement appropriate technical and organizational measures to ensure a level of data protection security appropriate to the risk. The original fine of EUR 220,000 was reduced to EUR 132,000 due to voluntary payment and admission of responsibility.

Related Enforcement Actions (0)

No other enforcement actions found for DKV Seguros y Reaseguros, S.A.E. in ES

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

13 July 2022

Authority

Agencia Española de Protección de Datos

Fine Amount

€132,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. DKV Seguros y Reaseguros, S.A.E. - Spain (2022). Retrieved from cookiefines.eu

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