DPA case 103/2021 – Order (Belgium, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A person asked a search engine to remove links that showed his name, but the search engine refused. The Belgian DPA noted that the case became pointless when the person decided to withdraw his request. This highlights that even if a complaint is withdrawn, it doesn't stop authorities from checking if rules were broken.
What happened
A person requested a search engine to erase links to web pages showing his name, but the request was rejected.
Who was affected
The person who wanted the links removed from the search engine results.
What the authority found
The Belgian DPA concluded that the case was moot since the person withdrew his request for erasure.
Why this matters
This case shows that authorities can still review potential violations even if a complaint is withdrawn. Companies should be aware that users can change their minds about erasure requests.
Source checks
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Automated check recorded — 18 October 2026.
Processing notes: articles corrected, national law identified.
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A data subject (the Complainant) requested a search engine provider to erase one or more links to web pages where his name was appearing. The search engine provider rejected the erasure request of the Complainant. The Complainant therefore filed a complaint with the Belgian DPA, but then decided to withdraw his complaint before the Belgian DPA had come to any conclusion. In its decision, the Belgian DPA first stated that the withdrawal of a complaint does not as such put an end to any potential violation of the GDPR, and therefore does not deprive the DPA from its competences to assess whether the reported facts constitute an infringement. The Belgian DPA noted in this respect that the control it exercises does not aim so much at settling disputes between parties, but rather at ensuring compliance with the data protection rules. In the present case, however, the Belgian DPA noted that the potential infringements of Article 17 GDPR by the search engine provider were inextricably linked to the willingness of the Complainant to exercise his right to erasure. Because the Complainant had informed the Belgian DPA of the fact that he longer wanted to exercise his right to erasure, the Belgian DPA thus concluded that the case had become moot. The Belgian DPA therefore closed the case without taking any further action.
Outcome
Order
A binding order requiring the controller to take specific action.
Related Enforcement Actions (0)
No other enforcement actions found for DPA case 103/2021 in BE
This is the only recorded action for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. DPA case 103/2021 - Belgium (2021). Retrieved from cookiefines.eu
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