- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
TELEFÓNICA MÓVILES ESPAÑA, S.A.U. – €15,000 Fine (Spain, 2022)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Telefónica Móviles España sent emails with electronic bills to a former customer even after they canceled their contract. This meant the company processed personal data without a proper legal reason. The fine of €15,000 highlights the importance of having a valid basis for handling personal information.
What happened
Telefónica Móviles España sent emails containing bills to a former customer after their contract was terminated.
Who was affected
The former customer who canceled their contract with Telefónica Móviles España.
What the authority found
The authority ruled that Telefónica Móviles España lacked a valid legal basis for processing the customer's personal data, violating GDPR requirements.
Why this matters
This case emphasizes that companies must ensure they have a legal reason to process personal data, even after a customer relationship ends. Small businesses should review their data handling practices to avoid similar issues.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 13 March 2026.
No issues were reported by that automated check.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
A former customer had received e-mails containing electronic bills even after they had terminated their contract with the company resulting in a processing of personal data without sufficient legal basis.
Related Enforcement Actions (3)
Other enforcement actions involving TELEFÓNICA MÓVILES ESPAÑA, S.A.U. in ES
Fine
€15K
Details
Fine Date
26 July 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€15,000
Enforcement Tracker ID
ETid-1312
About this data
Cite as: Cookie Fines. TELEFÓNICA MÓVILES ESPAÑA, S.A.U. - Spain (2022). Retrieved from cookiefines.eu
Last updated: