DPA case 50/2024 – Dismissed (Belgium, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A request to erase personal data was dismissed because the company claimed it needed to keep the data for public interest reasons. This is important because it shows how companies can refuse erasure requests under certain conditions. The authority found the company's refusal was justified in this case.
What happened
The company rejected a request to erase personal data, citing consent and public interest as reasons.
Who was affected
The individual who requested the erasure of their personal data was affected.
What the authority found
The authority found that the company's refusal to erase the data was justified under GDPR rules.
Why this matters
This case illustrates that companies can deny erasure requests if they have valid reasons. It encourages businesses to understand the legal grounds for retaining personal data.
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Automated check recorded — 18 October 2026.
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On 13 October 2023, the data subject submitted a request for access and subsequent erasure of his personal data, as he feared a “major negative personal impact” in the form of defamation. The controller responded that it would not act on the data erasure request because (i) the data subject had given consent to the processing of this personal data in a prior agreement and (ii) the controller needed to retain the personal data due to an overriding public interest. On 30 December 2023, the data subject filed a complaint with the Belgian DPA (“APD”). On 23 February 2024, the APD asked the controller to clarify 3 points: firstly, the APD asked the controller on what exception they relied on to refuse to grant the data subject access to his personal data. The controller explained that it had not allowed access to the document as it could pose a possible threat to the privacy of others, partly because a file against the data subject was opened by the police in June 2023. Secondly, the APD asked clarifications regarding the “prior agreement” the controller relied on to refuse the access and erasure requests. The controller responded that the data subject signed a privacy notice. Thirdly, the APD asked additional information concerning the “substantial public interest” that the controller relied on. The controller explained that the data subject was accused of criminal offences in which the controller could contribute evidence for the benefit of the public interest. In its responses, the controller also indicated that it was willing to give the data subject access to the file, and that it would make the necessary practical arrangements to this end. Regarding the failure to respond to the access request, the APD considered that although the controller did not respond to access request submitted in October 2023, the controller expressed its willingness to grant inspection to the data subject in its reply in March 2024. Regarding the failure to erase the data on compelling
Outcome
Dismissed
The complaint or investigation was dismissed.
Related Enforcement Actions (0)
No other enforcement actions found for DPA case 50/2024 in BE
This is the only recorded action for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. DPA case 50/2024 - Belgium (2024). Retrieved from cookiefines.eu
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