DPA case 31/2024 – Complaint Upheld (Greece, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A municipality disclosed a person's name and address after they reported a sidewalk obstruction, which led to a complaint. The Hellenic Data Protection Authority found this disclosure unnecessary and against data protection principles. This case highlights the importance of protecting individuals' identities when they report issues.
What happened
The municipality revealed the complainant's personal information to the property owner involved in the complaint.
Who was affected
The individual who reported the sidewalk obstruction to the municipality.
What the authority found
The authority ruled that the municipality unlawfully disclosed the individual's personal information without a valid reason.
Why this matters
This ruling reinforces the need for public bodies to protect the identities of individuals who report issues. Organizations should implement policies to safeguard personal information in similar situations.
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On 07 October 2022, the data subject filed a report with the Municipality of Metamorfosi (the controller) about a sidewalk obstruction caused by a gate mechanism at a specific property. The controller contacted the property owner requesting to remove the illegal sidewalk obstruction. The data subject later discovered that the controller had disclosed their name and address to the property owner involved in the complaint, prompting the data subject to file a complaint with the Greek DPA. The DPA reaffirmed its prior stance ([https://www.dpa.gr/el/enimerwtiko/prakseisArxis/prosbasi-kataggellomenoy-se-stoiheia-kataggellontos-sto-plaisio Decision 73/2010]) that in case individuals are accused of illegal conduct, they have a right to access the respective file, which may include personal data of the individual reporting the illegal conduct, in this case the data subject. However, in this case, the DPA found that the Municipality disclosed the data subject’s personal information on its own initiative, without a request from the property owner. This disclosure was deemed unnecessary and unlawful, falling outside the GDPR's fundamental principles for data processing (lawfulness, fairness and transparency, Article 5(1)(a) and data minimisation, 5(1)(c) GDPR). As a result, the Greek DPA issued a reprimand to the controller.
Outcome
Complaint Upheld
A data subject complaint that was upheld by the DPA.
Related Enforcement Actions (0)
No other enforcement actions found for DPA case 31/2024 in GR
This is the only recorded action for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. DPA case 31/2024 - Greece (2024). Retrieved from cookiefines.eu
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