- Enforcing jurisdiction
- France · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
ÉLECTRICITÉ DE FRANCE – €600,000 Fine (France, 2022)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
France's data protection authority fined ÉLECTRICITÉ DE FRANCE EUR 600,000 for failing to protect customer data and not allowing users to exercise their rights. The authority found that EDF's privacy practices were inadequate, leading to risks for personal data. This case highlights the importance of clear privacy policies and timely responses to user requests.
What happened
ÉLECTRICITÉ DE FRANCE was fined for not adequately protecting customer data and failing to respond to user requests.
Who was affected
Customers of ÉLECTRICITÉ DE FRANCE whose personal data was mishandled.
What the authority found
The authority determined that EDF did not implement sufficient measures to protect personal data and failed to respect users' rights.
Why this matters
This ruling serves as a reminder for companies to prioritize data protection and ensure they have robust privacy policies in place. Businesses should regularly review their practices to comply with data protection laws.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 6 March 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The French DPA has imposed a fine of EUR 600,000 on ÉLECTRICITÉ DE FRANCE (EDF), France's largest electricity supplier. The DPA had received several complaints that individuals were experiencing difficulties in exercising their rights by EDF. During its investigation, the DPA found that EDF's privacy policy did not provide sufficient information on various aspects of data processing, such as the retention period of personal data. In addition, the DPA found that EDF had not responded to a number of data subject requests in a timely manner Also, EDF failed to respect data subjects' right to object to advertising requests in some cases. Furthermore, the DPA noted that EDF failed to demonstrate that it had obtained valid consent from data subjects in the context of a commercial solicitation campaign. Finally, the DPA concluded that EDF had failed to implement sufficient technical and organizational measures to protect personal data. EDF had insecurely stored passwords of more than 25,000 customer accounts. In addition, the company had merely hashed and not salted passwords of 2,4 million accounts.
Related Enforcement Actions (0)
No other enforcement actions found for ÉLECTRICITÉ DE FRANCE in FR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
24 November 2022
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€600,000
About this data
Cite as: Cookie Fines. ÉLECTRICITÉ DE FRANCE - France (2022). Retrieved from cookiefines.eu
Last updated: